Our HVAC COVID-19 safety measures were written in the first uncertain weeks of the pandemic, and this archived post records how we kept serving Toronto homes safely. Our business starts with people – our contractors, suppliers and colleagues but most importantly, our customers. All businesses have been affected by the Covid-19 Pandemic however, we want to be clear that you are our focus. We take great pride in the connection that we have with you.
The HVAC COVID-19 Safety Measures We Followed
Lloyd HVAC’s COVID-19 safety measures covered every service call: masks and fresh gloves for every technician, physical distancing inside your home, sanitizing tools and touched surfaces before leaving, contactless payment and paperwork, and honest rescheduling if anyone on either side felt unwell. Essential heating and cooling work continued — safely.
Not only globally but locally, the Covid-19 pandemic, is reminding us how important it is to support each other and Lloyd HVAC Services is here to help. We dearly miss the opportunity to connect with each of you on that personal level. We must all do our part to flatten the curve by social distancing. Social distancing is an integral measure that has been put in place to aid in getting through this pandemic sooner rather than later.
We will attend to essential service calls and take the following measures to keep you safe:
- Wear gloves masks when we are in your home or business.
- Keep a safe distance from our customers when we are working.
- We do not require the usual service work order document to be signed.
- We will send all documents via email to reduce contact as much as possible.
We are looking forward to a time when this pandemic is behind us and we can provide great service to our customers once again. In the meantime, we encourage you to do basic preventative maintenance on your HVAC equipment.
- You can change your furnace filters
- Change your thermostat batteries
- Remove the cover off your outdoor air conditioning unit prior to turning it on; warm weather is on its way.
With all of this uncertainty, let us at Lloyd HVAC Services reassure that we are here.
Please reach out with any questions you may have on Instagram, Facebook, via email at info@lloyhvac.com or by phone at 416-344-4822. We truly look forward to providing you with great service soon.
What That Period Taught Us
Some habits from those months never left. We still confirm appointments with clear arrival windows, still protect floors and work areas as if every home had a newborn sleeping upstairs, and still believe the trades earn trust one clean, careful visit at a time. A crisis is a strange gift that way — it shows you which parts of your service were performance and which parts were principle.
To every customer who trusted a masked stranger with their furnace during a global pandemic: thank you. Toronto’s homes stayed warm because you did.
These HVAC COVID-19 safety measures were simply good service habits turned up to eleven — which is why several of them stayed.
We followed public-health direction closely and the industry guidance shared through HRAI throughout.
This page stays up as a record of our HVAC COVID-19 safety measures and the standard of care Toronto customers can expect from us in any circumstances. Call Lloyd HVAC at (647) 344-4822 — we answer 7 AM to 9 PM, seven days a week.
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